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Policies

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At a glance

Check-inFrom 3:00 PM · self check-in
Check-outBy 11:00 AM
Early / lateEarly check-in & late check-out subject to availability; approve in advance
SmokingNon-smoking
Quiet hours10:00 PM – 8:00 AM
PetsNo pets. Service animals are always welcome.
ParkingFree parking out front
Self-service accessSecure lockbox and key-card self check-in — keep your key/key card with you; return the key card to the key drop box at check-out. Guest-caused lockout assistance may result in a $25 fee; guest-caused after-hours dispatch may result in a $75 fee; missing key card $35. See below.
Payment & cancellationValid card required at booking (not charged immediately); free cancellation until 12:00 a.m. local time two calendar days before arrival; at that deadline the full balance incl. taxes is charged and becomes non-refundable (see below)
Taxes & feesApplicable lodging taxes added at booking; no mandatory resort fee or cleaning fee on standard room reservations
Food / breakfastComplimentary grab-and-go continental breakfast and coffee each morning, 7:00–9:00 AM. The Inn does not currently operate an on-site restaurant for lunch or dinner; a small shopette offers drinks and light goods, and we're happy to recommend nearby restaurants and local dining options.
AccessibilityAccessibility tools are available on this site (button, lower right)
ReservationsReservations must be made no later than the day before arrival. Same-day reservations are not available.

The full details

Payment

For standard direct bookings, a valid credit card is required at the time of booking to guarantee the reservation; the card is not charged immediately. The full reservation balance, including applicable taxes, is charged at 12:00 a.m. local time two calendar days before the arrival date (for example, for a Friday arrival the card is charged at midnight at the start of Wednesday). If payment cannot be processed, the Inn may contact the guest for updated payment information. Reservations are not guaranteed until valid payment information is provided and payment is successfully processed according to the applicable policy.

Cancellation Policy

Standard direct bookings may be canceled without charge until 12:00 a.m. local time two calendar days before the arrival date. At that deadline, the full reservation balance, including applicable taxes, will be charged and becomes non-refundable. Cancellations made after the deadline and no-shows are non-refundable.

Special Events, Groups, and Whole-Property Bookings

Special events, groups, holiday/event weekends, retreats, weddings, vow renewals, corporate retreats, multi-room bookings, and whole-property bookings may require longer cancellation notice, different payment terms, and/or a non-refundable deposit. Any stricter terms will be stated clearly in writing before the booking is confirmed.

Arrival and Departure

The Inn at Foster Falls is a self-service boutique inn with limited on-site staffing. Check-in and check-out details will be provided with the reservation confirmation or pre-arrival instructions. Early check-in and late check-out are subject to availability and must be approved in advance.

Self-Service Access & After-Hours Assistance

The Inn may use self-check-in instructions, lockboxes, key cards, digital access, or other arrival procedures. Guests are responsible for following the check-in and access instructions provided before arrival and for keeping their room key/key card with them during their stay.

The $25 lockout assistance fee and $75 after-hours dispatch fee apply only when assistance is needed because of guest error — for example, losing a room key card, locking oneself out, failing to keep the room key/key card on hand during the stay, or not following the access instructions provided before arrival.

These fees do not apply when the problem is not the guest’s fault. You will not be charged a lockout or after-hours dispatch fee when access trouble is caused by faulty equipment, a malfunctioning lock, a system or access issue, an error in instructions provided by the Inn, or anything otherwise within the Inn’s control. These fees also do not apply to true emergencies involving guest safety, security, fire, medical concerns, or law enforcement. Guests should call 911 for emergencies.

Guest Responsibility

Guests are responsible for providing accurate contact information, following property rules, respecting other guests and the property, and reporting any issues promptly during their stay. Guests may be responsible for damage, missing items, excessive cleaning, or other costs caused during their stay.

Room key cards must be returned to the key drop box at check-out. If a room key card is not returned, a $35 missing key card replacement fee may apply. Guests may receive park passes for use during their stay; any unused park passes should be returned with the room key card at check-out. Park passes are provided only for use during the guest’s registered stay.

Taxes and Fees

Applicable lodging taxes are added to the reservation total shown at booking. The Inn does not charge a mandatory resort fee or cleaning fee for standard room reservations. Optional purchases, add-ons, special services, guest-caused lockout assistance, guest-caused after-hours dispatch, damages, missing items, or excessive cleaning may be charged separately when applicable.

By completing a reservation, the guest agrees to these terms and conditions. Your terms are also shown and acknowledged at checkout when you book online.

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