Please note: our text-messaging program is still being set up and is not yet active. For help now, please call (276) 293-9540 or email [email protected]. The terms below describe how our SMS program will work once it is live.

What you may receive

Depending on how you contacted us, messages may include reservation assistance, booking follow-up, reservation confirmations, check-in instructions, arrival information, directions, billing or payment questions, guest-service replies, and other stay-related support.

We send these messages only to people who gave us their number for that purpose. This is conversational and transactional messaging — not marketing — and consent is never a condition of booking a stay.

How you opt in

You consent to receive these texts when you provide your mobile number while booking, submit a website/contact inquiry with SMS consent, call and request text follow-up, or text us first.

Frequency & rates

Message frequency varies based on your reservation or guest-service activity, typically 0–6 messages per stay or inquiry. Message and data rates may apply.

How to opt out or get help

Reply STOP to any message to stop receiving texts. Reply HELP or call/text (276) 282-8373 for help with SMS messages. For general Inn assistance, reservations, or guest support, call (276) 293-9540 or email [email protected].

Your privacy

We do not sell, rent, or share your mobile phone number or SMS opt-in / consent information with third parties or affiliates for their marketing or promotional purposes. SMS opt-in and consent are never shared with third parties or affiliates. Mobile information is used only to deliver the messages described above. See our Privacy Policy for full details.

Questions

Email [email protected] or call (276) 293-9540.